Displaced anger warning

[avevale_intelligencer]

The EverCRAPest situation continues, and my buffers are pretty much full. Apologies to anyone whom I may offend; I'm not actually shouting at you, but at The Worst Bloody Double Glazing Company In The WORLD.

I have formally requested our money back, on top of the job being completed. I think that's the least they owe us.

Comments

[eoforyth.livejournal.com]

I would suggest contacting Trading Standards if they have failed to deliver either in the time specified in the contract (including a verbal agreement) or in producing something that is up to spec. I'm not saying TS will do anything other than log your call, but it might give you a bit more leverage.

I really wish there was something I could do to help, if only make you a cup of tea and a supply of biccies.

[aunty_marion]

Yes, Trading Standards, local paper/radio station, Citizens' Advice Bureau maybe? It does sound like a total cock-up.

[dickgloucester.livejournal.com]

OMG what have they (not) done now?

Trading Standards, "Watchdog" (if it's still runnning), "You and Yours" on Radio 4, and your local press....

So sorry you and the Countess are having to put up with such awfulness.

[keristor.livejournal.com]

The only thing with going 'public' in the media is that if it comes to a court case then it may be prejudiced. I'd suggest legal advice (the C.A.B. for a start) before doing that. (Yes, it's very tempting to splash it all over the papers and TV, but it can be counter-productive.)

I think that the Small Claims Court can handle claims for lack of performance and damages (certainly there should be a damage claim about the garden). And then, unless there is a non-disclosure clause (for which they should be paid), it can be put to the media.