Date: 2009-10-30 12:01 pm (UTC)
I agree. I work in social welfare, and here it happens too that people get too much money.

The rules for clawing it back are clear: if it's the claimant's fault because he didn't tell us important things, we claw it back. If he told us everything and we were incapaple of making the right decision, it's our problem - unless the claimant had to be aware that he'd gotten too much money, and that's only the case in very rare cases. The thought behind these rules are simple: if the claimant could trust to have gotten the right amount of money, he can keep it. If he had to be aware that something was wrong and chose not to tell, it's his fault, too. And in most cases the mistakes made are such that the claimants couldn't know.
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