The people who are putting up our conservatory may be starting today. This may be my fault.
We've been waiting for this thing to happen for nine months and the Countess has pretty much given up on it. So when a guy came round on Monday to look at the site and talk about access and so on, I was quite pleased, even though the work didn't actually start then as we had been verbally told. And when he rang today and said they were sitting around doing nothing because of the weather, I called the office and gave them a rocket, expecting no response. The guys who completed the Countess's folly were here every day rain or shine till it was done, and they didn't whinge about a spot of rain. Seriously, I am expecting this conservatory to be the best-built conservatory in the known universe, because so far this company's customer service has been abysmal, and their reputation has to be built on something.
So when the guy rang back and said all right then, they'd be here at ten, I was startled. Also a little guilty, because I do know that the weather can affect these things, and if we have a torrential downpour today the trench they're going to dig for the foundations will fill up with water which will cause more delays.
The Countess is wont to mutter darkly that if we'd got in a local builder the thing would have been up months ago (when the weather was a lot better) and would have cost less than half the money. We decided (and we did decide) to go for this lot because they are supposedly the best, we've been done by local cowboys before, and I wanted Jan to have something for once that wasn't cheap and nasty.
I don't really know what to feel about all this.
We've been waiting for this thing to happen for nine months and the Countess has pretty much given up on it. So when a guy came round on Monday to look at the site and talk about access and so on, I was quite pleased, even though the work didn't actually start then as we had been verbally told. And when he rang today and said they were sitting around doing nothing because of the weather, I called the office and gave them a rocket, expecting no response. The guys who completed the Countess's folly were here every day rain or shine till it was done, and they didn't whinge about a spot of rain. Seriously, I am expecting this conservatory to be the best-built conservatory in the known universe, because so far this company's customer service has been abysmal, and their reputation has to be built on something.
So when the guy rang back and said all right then, they'd be here at ten, I was startled. Also a little guilty, because I do know that the weather can affect these things, and if we have a torrential downpour today the trench they're going to dig for the foundations will fill up with water which will cause more delays.
The Countess is wont to mutter darkly that if we'd got in a local builder the thing would have been up months ago (when the weather was a lot better) and would have cost less than half the money. We decided (and we did decide) to go for this lot because they are supposedly the best, we've been done by local cowboys before, and I wanted Jan to have something for once that wasn't cheap and nasty.
I don't really know what to feel about all this.