A video which highlights...

[avevale_intelligencer]

...part of what I was trying to say in my post on "information":

Thanks to howeird for the link, from his post here.

This lady has a condition which will not reduce to the kind of information which I was talking about, the ticking-boxes reduce-to-numbers kind on which our bureaucracy runs. To be assessed properly by the benefits system, she needs a different kind of interaction, the kind which is now not only no longer used, but which was actively discouraged during the Countess's and my time working for the system, and which I would imagine has now all but died out there. There are logical reasons why this has happened, which I go into in my comment to H's post.