No, they didn't do that. The price we were quoted is fixed. And the boss is coming round next week to see how it's going, so we can, um, share our concerns with him then.

They've dug a big trench today, and given the nature of the soil in our garden (heavy, mostly clay) I don't envy them the work. The main concern I have at the moment is that the tree they had to cut down (which we knew about) is still here in bits, because they said they couldn't put it in the skip, and I'm fairly sure we were told that they would dispose of all the debris. So maybe a phone call about that tomorrow...