I don't know how you're supposed to feel any more than you do. I only know that if my name goes on a dotted line and I shell out beaucoup dollars and see no results for several months, then someone comes by and implies they're finally about to start and don't - then crown would be hitting ceiling in complete defiance of of Newton's Second Law of Gravity.
But hey, at least they didn't ask for more money "for materials" before they can start laying the foundation, right?